Imagine a hotel stay where technology works seamlessly in the background to make everything smoother, more personalised, and, frankly, a whole lot more fun. That’s the experience we aim to create at American Hotels & Restaurants.
Let’s dive into how we use innovative tools to make your time with us extraordinary.
Review Bills, Pay, and Get Digital Receipts
Your getaway begins the moment you decide to book with us. Our mobile app takes all the hassle out of check-in. Browse available rooms, make your selection, and then head straight there when you arrive—your phone unlocks your door! It’s all about letting you start your vacation or business trip the moment you step through our doors.
And don’t worry about standing in line at the front desk to leave! With a few taps on the app, you can review your bill, pay, get a digital receipt, and even provide feedback on your stay.
A Stay Designed Just for You
We know it’s the little things that make a trip special. That’s why we put extra effort into tailoring your stay to your preferences. Do you like a slightly warmer room? Would you prefer a certain type of pillow? Have allergies we should be aware of? Our detailed customer database helps us remember these details, ensuring your room feels like a home away from home.
We also use location-based technology within our properties. This means if you’re near one of our restaurants when a dish you love is on special or there’s a spa discount during a slow hour, we might send you a little notification. Consider it a friendly perk to enhance your stay!
1. Staying Connected: The Easy Way
Do you need something during your stay? We’re just a message away! Our app lets you chat with staff directly, whether you need fresh towels, a dinner recommendation, or even help booking an exciting local tour. You’ll also find digital signs throughout our locations, keeping you in the loop about event schedules, dining options, and can’t-miss local attractions.
2. Smart Rooms, Smarter Comfort
Our rooms are your oasis, and they’re equipped with the latest technology to make them that way. Adjust the temperature, dim the lights, or order your favourite midnight snack—do it all with a few taps on your phone or through voice commands. And if you love staying caught up on your favourite shows, our entertainment systems let you stream your content right onto the in-room TV.
3. Reimagining the Dining Experience
We understand that safety and convenience are more important than ever. Our contactless dining options put you in control. Explore menus, make table reservations, or order delicious room service directly from our app. When it’s time to settle up, our contactless payment solutions ensure it’s quick and secure.
4. Tech-Powered Perks
We want the perks of staying with us to extend past checkout! Our loyalty programme might use smart technology to reward you in surprising ways. Imagine earning points that could be redeemed not only for future stays but also for upgrades at our partner businesses in the area. Or, receive personalised offers based on your past preferences, making your next trip even more tailored to your interests.
Meet Our Visionary Leader: Sushen Mohan Gupta
The driving force behind American Hotels & Restaurants’ commitment to tech-powered hospitality is Sushen Mohan Gupta. His dedication to guest satisfaction and innovative thinking shape our company. Under his leadership, we’ve embraced new technologies to provide exceptional, personalised experiences. His passion for hospitality has made us an industry leader, always looking for new ways to delight our guests.
All In All!
At American Hotels & Restaurants, we believe technology should enhance your stay, not complicate it. From streamlined check-ins to rooms that anticipate your needs, we’re committed to making every moment with us exceptional. We’re always exploring fresh ways to use innovation to improve the guest experience.
Come stay with us and feel the future of hospitality!
